Critical alerts detected by monitoring applications are opened to ITSM applications as event records, and thanks to two-way integration, it provides synchronization of both the alarm and the relevant ITSM ticket.
Instantly notify IT staff of your important malfunctions and requests, or critical situations such as system outages experienced by users at night, that have been reported to your ITSM application by VIP users.
Be informed immediately of all kinds of incidents and malfunctions and shorten the response time.
ITSM Integrations
Instantly notify IT staff of your important malfunctions and requests, or critical situations such as system outages experienced by users at night, that have been reported to your ITSM application by VIP users.
Be informed immediately of all kinds of incidents and malfunctions and shorten the response time.
ITOM Integrations
Avoid missing critical system notifications, thats our generated by your monitoring applications like SolarWinds, OpManager etc.,with third party communication tools.
Get instant notifications and be aware of your system by call SMS, mail via Twilio, MS Exchange, Whatsapp integrations
ITOM Integrations
Avoid missing critical system notifications, thats our generated by your monitoring applications like SolarWinds, OpManager etc.,with third party communication tools.
Get instant notifications and be aware of your system by call SMS, mail etc., Twilio, MS Exchange, Whatsapp integrations
Enterprise Application
Immediately report any incident and malfunction in your corporate applications such as SAP, Logo, Mikro.
Immediately notify the relevant department manager of an error made in corporate applications or important situations such as a delay in shipment or a canceled invoice
Enterprise Application
Immediately report any incident and malfunction in your corporate applications such as SAP, Logo, Mikro.
Immediately notify the relevant department manager of an error made in corporate applications or important situations such as a delay in shipment or a canceled invoice.
Thanks to the notification application integrations, you can easily know about critical system alerts and warnings or you can get notifications by integrating with WhatsApp, MS Exchange, Twilio, Slack, etc…
Wake Up Service
Virtual Server/Machine Installation And Maintenance Integrations.
User Identity Management.
ITSM And ITOM Process Integrations.
Software Installations.
Software Test Automation.
Data Migration.
Chat Bots, IVR Systems.
User Password Reset Via Whatsapp
When the user text that forgot his password to your corporate number via WhatsApp, the system will reset the user's password within seconds. In this way, you can increase user satisfaction.
It can be used to unlock your account.
User Password Reset Via Whatsapp
When the user text that forgot his password to your corporate number via WhatsApp, the system will reset the user's password within seconds. In this way, you can increase user satisfaction.
It can be used to unlock your account.
User Onboarding
The Onboarding Process bot provides to add a new user and its mail address to Active Directory and Exchange Mail account with defined spec in the Service Catalog request.
Also, It adds a new user to security and distribution groups of the related department to access the department's emails, files and folders.
Before a new user starts to your company, their all account and its right is prepared.
User Onboarding
The Onboarding Process bot provides to add a new user and its mail address to Active Directory and Exchange Mail account with defined spec in the Service Catalog request.
Also, It adds a new user to security and distribution groups of the related department to access the department's emails, files and folders.
Before a new user starts to your company, their all account and its right is prepared.
Virtual Server Provisioning
This bot creates a new server on Vmware automatically after the request that opened on Servicedesk Plus Service Catalog, is approved. This manual process, which has no added value for the System Administrator, is automated.
Depends on Service Catalog Request , this bot can change server CPU, Memory and Disk resources automatically.
End users don't have to wait for System Admin to create or change the server. This bot do everything automatically, In this way business processes will be more efficient and resolved faster.
Virtual Server Provisioning
Virtual Server/Machine Installation And Maintenance Integrations.
User Identity Management.
ITSM And ITOM Process Integrations.
Software Installations.
Software Test Automation.
Data Migration.
Chat Bots, IVR Systems.
Whatsapp Chatbot for ITSM
Create a request by accessing the Service Catalogue, and incidents ticket, when a service is down.
Check the status of the ticket they have opened before.
Communication can be made through ready templates and content such as pictures and videos can be sent.
Whatsapp Chatbot for ITSM
Virtual Server/Machine Installation And Maintenance Integrations.
User Identity Management.
ITSM And ITOM Process Integrations.
Software Installations.
Software Test Automation.
Data Migration.
Chat Bots, IVR Systems.
Clients who trust us
Start integrating your business processes with the most popular ITSM – ITOM applications today, without having to choose a brand
