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Autom Mate Enterprise Edition

CONNECT YOUR IT & AI UNIVERSE

Powerful, secure and scalable Hyperflows + AI agents = Zero Touch Service Delivery

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Autom Mate Enterprise Edition

Powerful, secure and scalable Hyperflows + AI agents = Zero Touch Service Delivery.

GET A DEMO

Think outside the software box!

Autom Mate Enterprise Edition is a full stack, zero touch platform for better service delivery.

  • All tools and services connected: ITSM, CRM, HR, comms and user management working as one and maximising automation opportunities
  • Powerful hyperflow capabilities: combine apps, services, data sources and agents in a single flow – all without transactional cost
  • Create specialist AI agents that you define and control: secure and with guardrails – Agentic the way it should be!
  • Deliver dramatic savings across your service delivery portfolio: remove manual process, automate customer interaction and achieve a multitude of zero touch opportunities.

Why Enterprise Edition?

A golden opportunity for improved service delivery and cost saving

The tools you are already using will likely have some AI capabilities – some with workflow automation built in… BUT… these capabilities are confined to what the vendor has pre-defined and are not open to the endless possibilities offered by zero touch service delivery. Think of Autom Mate as a service delivery overseer, an automation, integration and agentic fabric that you can weave all your applications and services into. Autom Mate breaks down the barriers between them and makes it easy for you to have them communicate and to orchestrate real change across your service network.

GET A DEMO

Trusted by IT Pros to deliver end-to-end automation

Autom Mate provides stable and secure Hyperflow technology by combining iPaaS, RPA, BPA and Agentic AI

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Example Use Cases

Automate Service Catalog with AI-Powered Agents

Helpdesk AI Agents handle both incidents and service requests with no human intervention. From password resets to onboarding flows, they turn your static service catalog into an intelligent, action-driven layer. Users simply state their intent in chat, and the agent gets it done — instantly, securely, and without ticket friction.

  • Push software directly to user devices
  • Handle group membership changes automatically
  • Automate employee onboarding & offboarding tasks
  • No tickets. No delays. Just resolutions.

Unify Workflows Across SIAM and DevOps Ecosystems

Autom Mate seamlessly connects your ITSM platform with DevOps tools like Jira, enabling true cross-domain orchestration. Whether you’re syncing incidents or provisioning users across multiple systems, Autom Mate ensures everything stays aligned — from development to operations.

  • Auto-create tickets across Jira & ITSM systems
  • Bi-directional updates across platforms
  • Power full-lifecycle employee onboarding
  • Reduce swivel-chair integration fatigue

From Monitoring to Resolution — in Real-Time

Event Remediation agents detect alerts from SolarWinds or any other ITOM platform and instantly act on them. Whether it’s a failing router, service degradation, or capacity issue, Autom Mate agents intervene in real-time, perform the corrective action, and log the resolution back into ITSM — without human involvement.

  • Ingest alerts from SolarWinds, Datadog,Splunk etc.
  • Trigger automated actions based on event type
  • Route through backup systems when needed
  • Close tickets with full audit trail automatically

Real-Time CMDB Reconciliation Across Business Systems

Ensure your ITSM system reflects the true state of your enterprise. Autom Mate connects to ERP, EUM, and other business systems to pull accurate configuration data and reconcile it against your CMDB. No more outdated assets, missing dependencies, or blind spots.

  • Connect directly to ERP, EUM & other source systems
  • Reconcile devices, apps, and infra in real time
  • Keep your CMDB clean, reliable, and audit-ready
  • Avoid false positives and ghost assets

Keep the technology you use + get the capability you want

Using Autom Mate Enterprise Edition means you can do all the exciting things offered by the combination of hyperflows and agentic AI without needing to replace any applications you have already invested in. No need to pay for a multi-license uplift from your tool vendor and no need to rip and replace for an expensive tool replacement project. Autom Mate can orchestrate across your entire tech stack with a dramatically simplified cost and license strategy. We help you get IT done without traditional complexity and headaches.

Build & orchestrate secure & scalable AI Agents 

Autom Mate Enterprise Edition provides users with the ability to compose and orchestrate advanced AI Agents. Combine specialized agents into hyperflows, coordinated networks that weave your entire IT ecosystem into a single orchestration fabric. Learn more about Agent Composer here. 

Here are 2 options for your next step

If you would like a full demo of our Enterprise product please fill out this form. Rather get stuck in? You can try our Community Edition for free.