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Atlassian Integration & Automation

Deliver workflow automation, cross-platform integration, and data orchestration across multiple technologies and third-party applications

The comprehensive automation solution for Atlassian users

By providing end-to-end hyperautomation, cross-tool integrations, and simplified automation workflows, Autom Mate enhances the Atlassian ecosystem, accelerates adoption, and supports growth. 

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Sample Use Cases

Cross-Platform Integration

Autom Mate provides pre-built connectors for integrating Jira, Confluence, and 3rd-party apps like Salesforce and Slack. Unified workflows across Jira, non-Atlassian tools, and third-party services, reduce fragmentation and provide significant business value.

Hyperautomation

Autom Mate’s platform automates complex, multi-step workflows across ITSM, DevOps, and business operations. This provides improved efficiency for IT teams by automating processes like incident escalation, task management, etc.

End-to-End Orchestration

Autom Mate can enable orchestration of data sources, APIs, and services, allowing real-time data flow between platforms. This ensures data consistency and automates complex processes across different systems without manual intervention.

Advanced Reporting and Analytics

Autom Mate offers automated reporting and dashboards combining data from Jira, Confluence, and external platforms. This provides actionable insights across systems, improving decision-making and reducing manual reporting workloads.

Low-Code Automation

Enable low-code automation solutions for non-technical users in HR, finance, and marketing. This increases user adoption beyond technical teams, supporting cross-functional teams to implement automation.

Sample Use Cases

Datadog Alert Triggers Self-Healing

Self-healing infrastructure triggered by live alerts – faster recovery, less downtime.

Autom Mate automatically triggers a runbook that gathers diagnostics, scales the AWS server group, and restarts pods. Finally, Jira and Slack get updated, and the system escalates if the fix fails.

  • 50-70% faster repair time
  • 99% alert noise filtered
  • 35% fewer missed SLAs

Safer, Faster Software Releases

Automated change deployment with policy checks, testing, and instant rollback.

Autom Mate applys policy-as-code, launching Jenkins or GitHub Actions, captures test results, and rolls back automatically if tests fail. The result? Faster pipelines and fewer failed releases.

  • Change failure rate below 15%
  • 2-3x faster release cadence

Stay Ahead of Service-Level Deadlines

Automated SLA enforcement through dynamic staffing and supplier coordination.

Autom Mate detects a breach risk, launches a runbook to auto-assign extra agents via workforce tools, opens child tickets for vendors, and keeps all issues linked and updated. The result? SLA metrics rising and customers staying satisfied.

  • 38% higher SLA compliance
  • 73% faster resolution post-escalation

Zero-Friction Ticket Sync Across IT Service Tools

Full bi-directional sync between Jira, ServiceNow, and vendor tools with no manual effort.

Autom Mate syncs all ticket fields, attachments, watchers, and comments in real-time. All stakeholders work in their own tools, with updates reflected everywhere. The result? Reduced coordination time and cleaner audits.

  • 30-50% drop in coordination time
  • 20% lower MTTR
  • Happier cross-functional teams

Integrations

Messaging Integrations

Autom Mate simplifies integrating Jira with popular messaging apps like WhatsApp, Slack, and MS Teams. Empower end users to access IT and business services through their preferred channels, making the platform more accessible and user-friendly across the organisation.

ITSM Integrations

Revolutionize your IT operations with Autom Mate’s integration skills, automating the integration process for renowned ITSM applications such as ServiceNow, Micro Focus, and Jira. Gain real-time insights on IT operations with smooth ITSM integrations.

System Integrations

Autom Mate connects Jira with popular system tools like SAP, Active Directory, and web forms for smooth integration.

Notification Integrations

Never miss crucial system alerts by using Jira Integrations for Notification Services. Seamlessly integrate with third-party communication tools like Slack, Twilio, MS Exchange, and WhatsApp to ensure your team remains informed and ready to act.

ITOM Integrations

Autom Mate streamlines Jira integrations with top ITOM tools, including SolarWinds, PRTG, VMware, and more.

FREE 30-Day Trial

If you want to try Autom Mate for yourself, then this is the right option for you. To make things easier, a member of our team will be in touch to answer any questions and help you get started. We also have a ton of free resources to help you get up and running with Autom Mate!

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