Atlassian Integration & Automation
Deliver workflow automation, cross-platform integration, and data orchestration across multiple technologies and third-party applications

The comprehensive automation solution for Atlassian users
By providing end-to-end hyperautomation, cross-tool integrations, and simplified automation workflows, Autom Mate enhances the Atlassian ecosystem, accelerates adoption, and supports growth.
Sample Use Cases
Self-Healing
Software Releases
Service-Level Deadlines
Ticket Sync
Datadog Alert Triggers Self-Healing
Self-healing infrastructure triggered by live alerts – faster recovery, less downtime.
Autom Mate can automatically trigger a runbook that gathers diagnostics, scales the AWS server group, and restarts pods. Jira and Slack get updated, and the system escalates if the fix fails.
- 50-70% faster repair time
- 99% alert noise filtered
- 35% fewer missed SLAs
Safer, Faster Software Releases
Automated change deployment with policy checks, testing, and instant rollback.
Autom Mate can apply policy-as-code, launching Jenkins or GitHub Actions, capture test results, and roll back automatically if tests fail. The result? Faster pipelines and fewer failed releases.
- Change failure rate below 15%
- 2-3x faster release cadence
Stay Ahead of Service-Level Deadlines
Automated SLA enforcement through dynamic staffing and supplier coordination.
Autom Mate can detect breach risks, launch a runbook to auto-assign extra agents via workforce tools, open child tickets for vendors, and keep all issues linked and updated. The result? SLA metrics rise and customers stay satisfied.
- 38% higher SLA compliance
- 73% faster resolution post-escalation
Zero-Friction Ticket Sync Across IT Service Tools
Full bi-directional sync between Jira, ServiceNow, and other vendor tools with no manual effort.
Autom Mate can sync all ticket fields, attachments, watchers, and comments in real-time. All stakeholders work in their own tools, with updates reflected everywhere. The result? Reduced coordination time and cleaner audits.
- 30-50% drop in coordination time
- 20% lower MTTR
- Happier cross-functional teams
Featured Integrations

Messaging & Collaboration
Microsoft Teams, Slack, WhatsApp. Real-time ticket posts, slash-commands, on-call alerts.

ITSM / DevOps
ServiceNow, Jira, SolarWinds. Bidirectional incident & change sync, CMDB updates

Asset & Discovery
Lansweeper, Flexera, Jamf. Status & lifecycle updates, licence reconciliation.

Identity & Provisioning
Okta, Azure AD, Google Workspace. Joiner-Mover-Leaver flows, group access, MFA resets

Monitoring & RMM
Datadog, Zabbix, N-able. Auto-create incidents, auto-remediate scripts, close alerts.

CRM & Billing
Salesforce, HubSpot, ConnectWise PSA. Pull account data into tickets, sync time entries.
Take the next step
The Autom Mate Service Delivery Platform blends AI Orchestration (Agent Composer) with powerful Hyperflow capabilities (Enterprise Edition) and secure multi-tenancy (MSP Edition).

