Take Control of Integration & Automation Chaos

Autom Mate is the platform where IT teams can combine powerful last-mile integration, reliable enterprise workflows and auditable AI agents.

YOU’RE IN GOOD COMPANY

The execution layer for modern IT

Autom Mate provides true Hyperflow technology by combining iPaaS, RPA, BPA and Agentic AI

Example Use Cases

AI Agents
Help Desk AI Agent

ITSM Integration
SIAM / DevOps

Event Remediation
Auto Alert Resolution

Biz Ops
CMDB Reconciliation

AI Agents
Help Desk AI Agent

Automate Service Catalog with AI-Powered Agents

Helpdesk AI Agents handle both incidents and service requests with no human intervention. From password resets to onboarding flows, they turn your static service catalog into an intelligent, action-driven layer. Users simply state their intent in chat, and the agent gets it done — instantly, securely, and without ticket friction.

ITSM Integration
SIAM / DevOps

Unify Workflows Across SIAM and DevOps Ecosystems

Autom Mate seamlessly connects your ITSM platform with DevOps tools like Jira, enabling true cross-domain orchestration. Whether you’re syncing incidents or provisioning users across multiple systems, Autom Mate ensures everything stays aligned — from development to operations.

Event Remediation
Auto Alert Resolution

From Monitoring to Resolution — in Real-Time

Event Remediation agents detect alerts from SolarWinds or any other ITOM platform and instantly act on them. Whether it’s a failing router, service degradation, or capacity issue, Autom Mate agents intervene in real-time, perform the corrective action, and log the resolution back into ITSM — without human involvement.

Biz Ops
CMDB Reconciliation

Real-Time CMDB Reconciliation Across Business Systems

Ensure your ITSM system reflects the true state of your enterprise. Autom Mate connects to ERP, EUM, and other business systems to pull accurate configuration data and reconcile it against your CMDB. No more outdated assets, missing dependencies, or blind spots.

The Autom Mate Hyperflow

Rule + RPA + Conversational + AI + Agentic

GARTNER QUICK ANSWER GUIDE

3 Steps to Strategic Use of Agentic AI in High-Value Scenarios

We don’t just connect apps

Integrated RPA, AI & Workflow Orchestration

Autom Mate enables complex workflows that scale seamlessly across different systems with minimal effort from users

Instantly integrate and automate tools like Jira, ServiceNow, Microsoft Teams, WhatsApp, and more!
Plug and play solutions designed to optimize your workflows—whether you're automating ticketing, incidents, or requests.
Save valuable time and effort, and get your IT, Customer and Business Operations systems running seamlessly in no time!

Break free from vendor lock-in

Simplified, intelligent automation

Use the tools you want in the best, most productive way for your organization. We enable that!

The Autom Mate platform is built with business agility, rapid ROI, and predictable costs in mind. You can start small and scale as your business grows and you need greater automation and integration capabilities. We have placed value at the heart of what we do, demonstrating business value and sharing the benefits of automation with our customers. Users can use our extensive range of ready-made ‘Automs’, or easily design and build their own for specialist requirements.

Service Management

Integrate one or many ITSM platforms with communication tools, monitoring systems, and self-healing AI Agents. Go beyond the application and use the tools that work best for you and your team.

Customer Service

Give your customers real choice and enable automated service via WhatsApp, Teams, Slack and more. Integrate with service platforms to create, auto-update and resolve customer tickets.

Business Technology

Enable end-to-end automation of IT Operations Management, System Management, Discovery, DEVOPS, VCS, ITSM, and monitoring systems – a true end-to-end solution.

Agentic AI & the Hyperflow

Autom Mate delivers connected AI agents that will automatically think, decide and then act in relation to complex hyperflow requirements. This is Agentic AI you can really rely upon.