Joiners
Connect HR requests to account creation and access approvals.
Employee lifecycle services for MSPs
Every joiner and leaver needs a joined-up service.
Bring HR requests, approvals and IT execution into one managed service. Reuse the journey across customers while adapting the accounts, access and handoffs to each organisation.
Your service catalogueBuilt to repeat
A SERVICE YOU CAN OFFER
Employee offboarding
01Confirm departure
02Approve the plan
03Revoke & verify
✓ Access removed. Exceptions visible.
Customer ASystems & rules
Customer BSystems & rules
Customer CSystems & rules
ServiceNow
Microsoft 365
TeamsExample service design · configure for each customer
HR knows the change. IT has to make it happen.
A start date or leaving date can trigger work across several systems and people. Separate requests make it harder to see what is approved, what is complete and what still needs attention.
Movers
Coordinate approved account and permission changes.
Leavers
Bring access removal and its delivery record together.
From request to outcomeEngage Govern Execute Prove
Employee offboarding
HR submits an approved leaving request. The service coordinates access removal and keeps the delivery record together.
Capture the leaving request
Collect the employee details and required account changes.
Confirm the instructions
Follow the customer's approval path before changing access.
Remove the agreed access
Run the configured actions across connected systems.
Show what happened
Keep completed actions, outstanding work and the audit record visible.
The same lifecycle service. Each customer's account systems, access policies and responsible teams.
What you productize
The service stays reusable.
Offer employee lifecycle delivery as a managed service. Build on a common process and keep each customer's policy and systems in the configuration.
- Service inputs and the outcome you promise
- Workflow, approval and exception paths
- A clear record of the work performed
What you configure
The customer stays individual.
Set up each customer’s environment before delivery.
- Connections, credentials and data sources
- Access, policies and approval owners
- Completion checks and escalation routes
Watch the 46-second overview.
See a new-starter request connect the people, applications and work involved.
46-second overview · If the player is unavailable, use the YouTube link.
Watch on YouTubeMap your first employee lifecycle service.
Bring an onboarding or offboarding process you already deliver. We will work through the handoffs with you.
Tell us about your service
Share the recurring work you would like to offer your customers. We’ll help you map the systems, approvals and outcome.