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Autom Mate & Atlassian Jira

DEMOCRATIZED AUTOMATION

Autom Mate extends Atlassian automation beyond Jira with governed, predictable, and fully auditable orchestration that turns tickets into real outcomes.

Trusted by IT Pros to deliver end-to-end automation

Autom Mate provides stable and secure Hyperflow technology by combining iPaaS, RPA, BPA and Agentic AI

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Maximise Efficiency

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Improve Accuracy

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Scale Operations

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Real-time Insights

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Discover

We cover all SMO use cases

Find the solution that meets your needs

Automate Service Catalog with AI-Powered Agents

Helpdesk AI Agents handle both incidents and service requests with no human intervention. From password resets to onboarding flows, they turn your static service catalog into an intelligent, action-driven layer. Users simply state their intent in chat, and the agent gets it done — instantly, securely, and without ticket friction.

  • Push software directly to user devices
  • Handle group membership changes automatically
  • Automate employee onboarding & offboarding tasks
  • No tickets. No delays. Just resolutions.

Unify Workflows Across SIAM and DevOps Ecosystems

Autom Mate seamlessly connects your ITSM platform with DevOps tools like Jira, enabling true cross-domain orchestration. Whether you’re syncing incidents or provisioning users across multiple systems, Autom Mate ensures everything stays aligned — from development to operations.

  • Auto-create tickets across Jira & ITSM systems
  • Bi-directional updates across platforms
  • Power full-lifecycle employee onboarding
  • Reduce swivel-chair integration fatigue

From Monitoring to Resolution — in Real-Time

Event Remediation agents detect alerts from SolarWinds or any other ITOM platform and instantly act on them. Whether it’s a failing router, service degradation, or capacity issue, Autom Mate agents intervene in real-time, perform the corrective action, and log the resolution back into ITSM — without human involvement.

  • Ingest alerts from SolarWinds, Datadog,Splunk etc.
  • Trigger automated actions based on event type
  • Route through backup systems when needed
  • Close tickets with full audit trail automatically

Real-Time CMDB Reconciliation Across Business Systems

Ensure your ITSM system reflects the true state of your enterprise. Autom Mate connects to ERP, EUM, and other business systems to pull accurate configuration data and reconcile it against your CMDB. No more outdated assets, missing dependencies, or blind spots.

  • Connect directly to ERP, EUM & other source systems
  • Reconcile devices, apps, and infra in real time
  • Keep your CMDB clean, reliable, and audit-ready
  • Avoid false positives and ghost assets

What our customers say

We use Autom Mate to schedule maintenance tasks for our pipelines, monitor pressure levels and generate reports for compliance purposes. It has helped us to greatly reduce downtimes and minimize errors in different departments.
Energy & Utilities
Energy & UtilitiesAustralia
My overall experience with Autom Mate has been good. The platform is user friendly and offers a wide range of product automation features that simplify workflow.
IT Services
IT ServicesPeru
I've been using this product for a year now, and it has helped me to automate Microsoft & Linux services. It is stable, and we are adding more RPA projects.
IT Services
IT ServicesGermany

Get Started for Free

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Need Assistance?

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