AutomMate CMDB integration bots transfer inventories scanned in different applications to a central CMDB. In this way, the integrations that can be done in minutes with ready-made libraries, integrate the best CMDB applications with high inventory discovery capabilities.
In the change management process, to see other inventories related to the inventory to be exchanged, or to determine whether a malfunctioning device has had a similar malfunction in the past.
This ensures the fulfillment of ITSM processes such as accessing the user documentation and maintenance contract of the malfunctioning device.
It allows effective and stable management of ITSM processes and this comes back to us as speed and efficiency.
Change Management
In the change management process, to see other inventories related to the inventory to be exchanged, or to determine whether a malfunctioning device has had a similar malfunction in the past.
Again, this ensures the fulfillment of ITSM processes such as accessing the user documentation and maintenance contract of the malfunctioning device.
And it allows effective and stable management of ITSM processes. And this comes back to us as speed and efficiency.
ITSM CMDB Integrations
It facilitates the control and implementation of ITSM processes such as Change Management, Incident / Failure Management, Release, Problem, Purchase, Contract Management.
ITSM CMDB Integrations
It facilitates the control and implementation of ITSM processes such as Change Management, Incident / Failure Management, Release, Problem, Purchase, Contract Management.
ITOM CMDB Integrations
Monitor and report all your inventory centrally by integrating your CMDB application with monitoring software such as Solarwinds, OpManager, where your network and system inventory is located.
network devices, system devices and other inventory and items can be collected in a single point without keeping them separately and can provide serious advantages in audits and reporting.
ITOM CMDB Integrations
You can monitor and report all your inventory centrally by integrating your CMDB application with monitoring software such as Solarwinds, OpManager, where your network and system inventory is located.
In this way, your network devices, system devices and other inventory and items can be collected in a single point without keeping them separately and can provide serious advantages in audits and reporting.
ITOM Integrations
Automated Collabrative Event Management and Incident Management with ITOM and ITSM integrations.
Provide real time alert notification.
Populer ITOM Application Integration such as OpManager, Solarwinds, PRTG etc.
ITOM Integrations
Provide automated Collabrative Event Management and Incident Management with ITOM integrations. Integrate ManageEngine ServiceDesk Plus application with third party monitoring and management softwares just like SolarWinds, PRTG, etc…
Thanks to the notification application integrations, you can easily know about critical system alerts and warnings or you can get notifications by integrating with WhatsApp, MS Exchange, Twilio, Slack, etc…
Wake Up Service
Virtual Server/Machine Installation And Maintenance Integrations.
User Identity Management.
ITSM And ITOM Process Integrations.
Software Installations.
Software Test Automation.
Data Migration.
Chat Bots, IVR Systems.
User Password Reset Via Whatsapp
When the user text that forgot his password to your corporate number via WhatsApp, the system will reset the user's password within seconds. In this way, you can increase user satisfaction.
It can be used to unlock your account.
User Password Reset Via Whatsapp
When the user text that forgot his password to your corporate number via WhatsApp, the system will reset the user's password within seconds. In this way, you can increase user satisfaction.
It can be used to unlock your account.
User Onboarding
The Onboarding Process bot provides to add a new user and its mail address to Active Directory and Exchange Mail account with defined spec in the Service Catalog request.
Also, It adds a new user to security and distribution groups of the related department to access the department's emails, files and folders.
Before a new user starts to your company, their all account and its right is prepared.
User Onboarding
The Onboarding Process bot provides to add a new user and its mail address to Active Directory and Exchange Mail account with defined spec in the Service Catalog request.
Also, It adds a new user to security and distribution groups of the related department to access the department's emails, files and folders.
Before a new user starts to your company, their all account and its right is prepared.
Virtual Server Provisioning
This bot creates a new server on Vmware automatically after the request that opened on Servicedesk Plus Service Catalog, is approved. This manual process, which has no added value for the System Administrator, is automated.
Depends on Service Catalog Request , this bot can change server CPU, Memory and Disk resources automatically.
End users don't have to wait for System Admin to create or change the server. This bot do everything automatically, In this way business processes will be more efficient and resolved faster.
Virtual Server Provisioning
Virtual Server/Machine Installation And Maintenance Integrations.
User Identity Management.
ITSM And ITOM Process Integrations.
Software Installations.
Software Test Automation.
Data Migration.
Chat Bots, IVR Systems.
Whatsapp Chatbot for ITSM
Create a request by accessing the Service Catalogue, and incidents ticket, when a service is down.
Check the status of the ticket they have opened before.
Communication can be made through ready templates and content such as pictures and videos can be sent.
Whatsapp Chatbot for ITSM
Virtual Server/Machine Installation And Maintenance Integrations.
User Identity Management.
ITSM And ITOM Process Integrations.
Software Installations.
Software Test Automation.
Data Migration.
Chat Bots, IVR Systems.
Start integrating your IT Assets with the most popular ITSM CMDB applications today