Get Production-Ready ITSM Agents up and Running in Hours!

PLUG-IN. SWITCH ON. SAVE IMMEDIATELY

Launch fully autonomous IT support agents in hours, not weeks/months, without replacing your ITSM platform, workflows, data, or governance model.

Eliminate common ITSM problems, right now, at the speed of chat

Deliver conversational automation through Microsoft Teams, WhatsApp and Slack

If your catalog includes requests like “Provision a laptop” or “Create a user account”, Autom Mate agents can handle the full flow: understand the request, validate access, trigger approvals, execute workflows and confirm completion. Straight out-of-the-box, Autom Mate ITSM agents deliver a fully autonomous Level-1 IT support layer that operates directly inside your existing ITSM environment. We ship ready-to-use agents for TOPdesk, Xurrent, Ivanti, ServiceNow, EasyVista, Jira, ConnectWise and more.

Understand user intent + resolve issues using your KB + historical incidents
Create & update incidents
Execute catalog workflows end-to-end
Manage approvals instantly
Triage and enrich incidents before humans ever touch them

Built on the assets you already own:

No re-platforming. No data migration. No retraining.

Deploy in hours, not weeks/months

Cut 40–60% of Level-1 tickets

No license upgrades. No AI credit surprises.

You can deploy Autom Mate agents in as little as one day and start measuring impact immediately. And it does all of that without license upgrades, AI usage credits, or hidden consumption fees.