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Gartner Quick Answer:
3 Steps to Strategic Use of Agentic AI in High-Value Scenarios
AI is no longer just a tool. Agentic AI systems can plan, reason, and act autonomously, transforming everything from software development to customer service to business ops. Imagine systems that proactively solve problems, optimize workflows in real-time, and collaborate like a team member, not just a tool.
One Giant Leap for ITSM
How Service Technology Orchestration (STO) Overcomes the Integration Challenges in Modern ITSM/ESM
For enterprises adopting IT Service Management (ITSM) and Enterprise Service Management (ESM) solutions, the need to integrate, automate, and orchestrate these disparate systems is crucial for operational efficiency. This paper looks at how STO delivers business value to such enterprises.
Orchestrating Network Monitoring
How Autom Mate turns network monitoring into a proactive, scalable, and efficient operation.
Traditional network monitoring tools like SolarWinds, OpManager, and PRTG play a vital role in maintaining network health, tracking performance, and addressing issues. However, as organizations scale, their networks become more complex, and the limitations of isolated monitoring tools become increasingly apparent. This paper explores the solution to thes complex issues.