Users can be contacted through communication applications (WhatsApp, Slack, etc....), warnings and notifications are sent from defined or third party applications, requests and complaints of end users can be received through these applications.
AutomMate Communication Apps integration provides easy integration with most popular ITSM tools such as ManageEngine, 4me, Jira, Micro Focus, ServiceNow etc..
For users who do not want to access IT services through a new channel, all IT services can be offered via communication apps such as WhatsApp, Slack, Ms Teams, WeChat etc...
Processes that require quick action, such as password reset, are automated, allowing users to benefit from IT services with the highest satisfaction..
ITSM Integrations
AutomMate Communication Apps integration provides easy integration with most popular ITSM tools like ManageEngine, 4me, Jira, Micro Focus, ServiceNow etc..
For users who do not want to access IT services through a new channel, all IT services can be offered via communication apps like WhatsApp, Slack, Ms Teams, WeChat etc...
Processes that require quick action, such as password reset, are automated, allowing users to benefit from IT services with the highest satisfaction..
ITOM Integrations
When a new alarm occurs, the system can send you a notification via the integrated Communication applications you use at any time, or make a call to inform you about the relevant warning, instead of the usual alerts.
Be Instantly informed of every event that occurs in your system without constantly checking your e-mails outside of working hours.
ITOM Integrations
When a new alarm occurs, the system can send you a notification via the integrated Communication applications you use at any time, or make a call to inform you about the relevant warning, instead of the usual alerts.
In this way, you can be instantly informed of every event that occurs in your system without constantly checking your e-mails outside of working hours.
ESM Integrations
End users can access the services offered by IT and other business units through the WhatsApp channel they currently use, and a user-friendly ESM platform is offered. It enables your ESM platform to become widespread within the organization
Quick support is provided to the users by automatically answering the questions of the documents requested by the users from other departments, and high efficiency is ensured by minimizing the burden on the employees.
ESM Integrations
End users can access the services offered by IT and other business units through the WhatsApp channel they currently use, and a user-friendly ESM platform is offered. It enables your ESM platform to become widespread within the organization
Quick support is provided to the users by automatically answering the questions of the documents requested by the users from other departments, and high efficiency is ensured by minimizing the burden on the employees.
System Applications
Increase efficiency and reduce waste of time and effort with system software integrations such as Active Directory, VmWare, File Server, Database Systems, etc.
Offer full automated IT self service for end users increase customer and employee satisfaction
Integrate system applications with the applications that use as communication tools in your organization easily
System Applications
Increase efficiency and reduce waste of time and effort with system software integrations like Active Directory, VmWare, File Server, Database Systems etc...
Offer full automated IT self service for end users increase customer and employee satisfaction
You can easily integrate your system applications with the applications you use as communication tools in your organization.
Custom Application
Increase user interaction through communication channels, that is used by your company with the applications you have developed in-house
Trigger a flow of the application that was developed in-house by receiving user requests via WhatsApp, or pull the information requested by the user from the application and send it to the user via WhatsApp, Slack, MS Teams or other communication applications preferred by your company
Custom Application
Increase user interaction through communication channels, that is used by your company with the applications you have developed in-house!
You can trigger a flow of the application you developed in-house by receiving user requests via WhatsApp, or you can pull the information requested by the user from the application and send it to the user via WhatsApp, Slack, Ms Teams or other communication applications prefered by your company.
Enterprise Application
Share the data held on corporate applications such as SAP, Oracle HR, Logo, used in the organization with users via WhatsApp or trigger a new flow in these systems via WhatsApp
The system can instantly respond to user questions such as "How many days off do I have?", "Can you send my payroll?", "What's for dinner today?" and save time for both end-users and expert personnel.
Enterprise Application
You can share the data held on corporate applications such as SAP, Oracle HR, Logo, used in the organization with users via WhatsApp or you can trigger a new flow in these systems via WhatsApp.
How many days off I have left, can you send Bodro? Provide timely support to your users by removing user requests from the system instantly, such as what's for dinner today, can you send the occupational safety video.
Thanks to the notification application integrations, you can easily know about critical system alerts and warnings or you can get notifications by integrating with WhatsApp, MS Exchange, Twilio, Slack, etc…
Wake Up Service
Virtual Server/Machine Installation And Maintenance Integrations.
User Identity Management.
ITSM And ITOM Process Integrations.
Software Installations.
Software Test Automation.
Data Migration.
Chat Bots, IVR Systems.
User Password Reset Via Whatsapp
When the user text that forgot his password to your corporate number via WhatsApp, the system will reset the user's password within seconds. In this way, you can increase user satisfaction.
It can be used to unlock your account.
User Password Reset Via Whatsapp
When the user text that forgot his password to your corporate number via WhatsApp, the system will reset the user's password within seconds. In this way, you can increase user satisfaction.
It can be used to unlock your account.
User Onboarding
The Onboarding Process bot provides to add a new user and its mail address to Active Directory and Exchange Mail account with defined spec in the Service Catalog request.
Also, It adds a new user to security and distribution groups of the related department to access the department's emails, files and folders.
Before a new user starts to your company, their all account and its right is prepared.
User Onboarding
The Onboarding Process bot provides to add a new user and its mail address to Active Directory and Exchange Mail account with defined spec in the Service Catalog request.
Also, It adds a new user to security and distribution groups of the related department to access the department's emails, files and folders.
Before a new user starts to your company, their all account and its right is prepared.
Virtual Server Provisioning
This bot creates a new server on Vmware automatically after the request that opened on Servicedesk Plus Service Catalog, is approved. This manual process, which has no added value for the System Administrator, is automated.
Depends on Service Catalog Request , this bot can change server CPU, Memory and Disk resources automatically.
End users don't have to wait for System Admin to create or change the server. This bot do everything automatically, In this way business processes will be more efficient and resolved faster.
Virtual Server Provisioning
Virtual Server/Machine Installation And Maintenance Integrations.
User Identity Management.
ITSM And ITOM Process Integrations.
Software Installations.
Software Test Automation.
Data Migration.
Chat Bots, IVR Systems.
Whatsapp Chatbot for ITSM
Create a request by accessing the Service Catalogue, and incidents ticket, when a service is down.
Check the status of the ticket they have opened before.
Communication can be made through ready templates and content such as pictures and videos can be sent.
Whatsapp Chatbot for ITSM
Virtual Server/Machine Installation And Maintenance Integrations.
User Identity Management.
ITSM And ITOM Process Integrations.
Software Installations.
Software Test Automation.
Data Migration.
Chat Bots, IVR Systems.
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